Home Privacy & Cookies Policy

Privacy & Cookies Policy

Pointers in Need is committed to protecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. The purpose of this statement is to set out how we use any personal information that we may obtain from you.

Use and collection of personal information

You can visit our website without telling us who you are and without revealing any information about yourself. If, however, you use our site to request information, complete a pre-adoption enquiry form or order goods from us, we will store this data and hold it on computer or otherwise.

We may use information that you provide to manage our operations and for assessment and analysis. This includes marketing, customer and product analysis to enable us to review, develop and improve our services. When you place an order with us you will be automatically added to our online register.

We will not disclose the information you provide to us to third parties except when required to by law – for example, when requested to by law enforcement agencies or government bodies.


This site uses cookies. A cookie is a small amount of data sent to your computer that your web browser stores when you visit some websites. Cookies allow a website to recognise a user’s device e.g. computer, mobile phone.

We use Google Analytics to help improve user experience of the site and measure website traffic. We use cookies to log each users number of visits to a site, time of visit, how long a user stays on the site, which pages are viewed and where the user is located. The cookie information does not include personal data such as name, phone number, e-mail address or mailing address. In addition, we do not link cookies to personal data such as name, age, phone number, e-mail address or mailing address. Most browsers are set up to accept cookies.

You may refuse the use of cookies by selecting the appropriate settings in your browser. However, if you do this you may lose some useful functionality such as personalisation and “keep me signed in” and “remember me” features.

Sharing tools

This website uses sharing tools. Sharing tools allow you to share content through social networks such as Facebook. When you use one of these buttons, the social networking site may place a cookie on your computer. This would be a third-party cookie set by the social networking site. If you have any questions about the use of these third-party cookies, you should check the relevant social networking site’s cookie policy.


We endeavour to take all reasonable steps to protect your personal information. However, we cannot guarantee the security of any data that you disclose online and we will not be responsible for any breach of security unless this is due to our negligence or willful default.

If you have any further questions regarding privacy on our website, please contact us.